Shipping & Delivery Policy

1. 100% Digital Delivery

TheDigiShopy specializes exclusively in digital downloads (UI templates, website themes, and software codebases). Because all products sold on our platform are digital, **no physical shipping or packaging is involved**.

Consequently, there are no shipping charges, delivery fees, or shipping delays. We deliver our goods electronically to users globally.

2. Delivery Timeframe & Duration

We know you are eager to start building. We ensure that our digital assets are made available to you as quickly as possible:

• Instant Delivery: Access to purchased products is provisioned **instantly** (typically within 5 to 30 seconds) upon successful confirmation of payment by our payment gateway.
• In rare circumstances where there is a minor gateway delay or verification check, delivery may take up to **1 hour**. If you do not receive access within 2 hours, please check your spam folder or contact our support team.

3. Delivery Methods

Once a payment is confirmed, the digital files are delivered to you through three simultaneous channels to ensure you never lose access:

1. Checkout Confirmation Screen: A direct download button will appear on the final order confirmation screen immediately after a successful transaction.
2. Customer Dashboard: All purchased templates are listed in your account dashboard under the Purchases tab. You can download your products here at any time.
3. Email Notification: An automated transactional email containing the order invoice and download link will be dispatched immediately to the registered email address associated with your purchase.

4. Technical Issues or Download Failures

If you encounter any issues downloading your templates (such as network failures, invalid link errors, or zip file corruption), please open a ticket from the Complaints section of your dashboard or contact our technical support directly at princeantony05@gmail.com. We will manually verify your purchase and provide alternative download options within 24 hours.